The following is a crucial aspect to building a long-term working relationship with Lone Star Cleaning Solutions.
If you have any questions about how any of this works, you are always welcome to reach out to us by phone to discuss.
- Please keep your availability updated on Booking Koala.
- This will enable us to assign bookings more efficiently.
- You are free to accept or refuse any booking we put you on.
- If we assign you a booking that you do not want, all you have to do is send us a text to let us know that you are declining that job. No big deal.
- This will enable us to assign bookings more efficiently.
- Just before you leave to drive to the job, please push the “On the Way” button in the Booking Koala app. This sends an automated message to the client so he or she knows that you are on the way. It’s an easy thing to raise the level of our service.
- When you arrive, please push the “Clock In” button.
- Even though you are a W9 independent contractor and are not typically paid by the hour, using this feature allows us to prove to the client that you were actually there when you said you were there.
- Believe it or not, many times, clients will claim a cleaner was only there for an hour when she was really there for 3.5. It’s a great feature to protect you and your labor.
- When you leave, please push the “Clock Out” button.
- Use the checklists in the app. Some require pictures. This is again to protect you and your labor in case of a dispute.
- Take the pictures and upload them into the booking.